Terms, Refunds and Privacy

Clear information about how we work, when refunds apply, and how we protect your information. Last updated: 2026-05-23

Refund Policy

You can cancel your subscription at any time from the Stripe customer portal or by emailing info@3dkmultiservices.com.
The most recent monthly payment is not partially refundable — the service covers the full billed month.
When you cancel, your subscription ends at the close of the current billing period; no further charges apply.
No cancellation penalties.

Once work has started, no refund. Work is considered started when I receive the client's information and begin preparing the document or task.
If you need to cancel before work has started, contact me and I'll process a full refund within 5 business days.
If you find an error on my part after delivery, I correct it at no additional cost. The correction does not constitute a refund but ensures you receive the correct work.

If for any reason I cannot complete the service you paid for, you will receive a full refund.
If a technical error in Stripe causes a duplicate charge, it is refunded immediately upon detection.

Write to info@3dkmultiservices.com or WhatsApp +1 678-599-0143 with:

I'll reply within 24 business hours.

3DK Multi Services provides the following professional services from Gainesville, Georgia, serving clients across the United States:

Provide accurate, complete, and truthful financial information.
Deliver required documents within agreed timelines.
Keep your payments current if you have an active monthly subscription.
Notify me promptly of significant changes to your financial or business situation.

I am an IRS AFSP certified tax preparer — not a CPA, EA (Enrolled Agent), attorney, or certified financial advisor.
My services include professional document preparation, not legal representation before the IRS beyond the scope of the AFSP program.
Information on my blog and in initial consultations is educational and does not constitute personalized tax advice.
Final decisions about your financial or tax situation are yours. I help you understand your options.

Information you provide: name, email, phone, company name, type of service requested, message, and any documents or financial information you share for the service.
Payment information: processed exclusively by Stripe (PCI Service Provider Level 1). 3DK Multi Services never stores or accesses your credit card data.
Technical information: basic cookies to remember your language preference. We don't use ad-tracking cookies.

To respond to your inquiries and deliver the service you requested.
To send you communications directly related to your service (receipts, reminders, deliveries).
To comply with applicable legal obligations for tax preparation and professional services.

We don't sell your information to third parties under any circumstances.
We don't share your personal information with third parties, except: Stripe (to process payments), Resend (to send transactional emails), and professional software required for the service (e.g., QuickBooks under your own account).
We don't send spam, promotional emails without your consent, or sell your email for third-party marketing.

Request access to the information we have about you.
Request correction of incorrect information.
Request deletion of your information (subject to legal retention obligations, e.g., tax records).
Opt out of non-essential communications.

To exercise any of these rights, write to info@3dkmultiservices.com.

If you have questions about these terms, reach out: